Staff

• Steven Beresik, founder and President of The Doc Shop, Inc., is one of our senior writers. He has extensive experience writing and managing the development of user documentation for several telecommunications and computer-telephony integration products. Most recently he has contributed to the development of an on-line coaching system for a computer telephone and to the creation of on-line help systems. In addition to his expertise in developing end-user documentation, Steven has designed and produced technical advertising and in-house newsletters for a small telecommunications company, where he also had sole responsibility for developing marketing collateral.
  Several of these documents have received awards from the Society for Technical Communication (STC). And all of his manuals, advertisements, and newsletters reflect a dynamic application of communications theory and scientific writing that he mastered during his undergraduate studies in biochemistry and in graduate work at Rensselaer Polytechnic Institute, where he earned a Master's Degree in Technical Communication.
• Meg Beresik joined The Doc Shop, Inc. after working for several years as a writer in AT&T's Marketing Communications Group and in the Technical Publications department of Bell Laboratories, where end-user documentation she edited for data communications equipment received an STC award. In addition to writing, editing, and managing documentation projects, she has been instrumental in developing process and quality guidelines for AT&T's end-user documentation.
  She was awarded a Master's Degree with a specialization in teaching writing from Temple University. With years of teaching experience at colleges in New Jersey, she has proved a skillful trainer of educators and documentation professionals.

The Doc Shop, Inc. also boasts a diverse group of freelance technical communicators, including

• a professional marine biologist with extensive field experience,
• a systems engineer who holds a marine captain's license and several years' experience piloting commercial boats,
• a telecommunications specialist with over 20 years' experience producing documentation for customers and technicians, as well as expertise in developing multimedia presentations, support systems, and on-line documentation for a variety of products,
• an educator with a background in documenting health care and telecommunications software products and in training Fortune 500 managers in the use of commercial software packages,
• an editor who has been in scientific and technical book and journal editorial and production work for over 15 years,
• a graphic designer and a technical illustrator who have received awards for their work in designing and illustrating technical manuals and job aids, company and university newsletters, product packaging, and marketing materials.

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